1. Openness and transparency
Wealthcon Pty Ltd (Uncle J's) is committed to protect your privacy and respects and upholds your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) ("Privacy Act"). By using this website, you agree to and consent to the collection, use, holding and disclosure of personal information by Uncle J's as set out in this policy.
2. Personal information
Personal information is information or an opinion about an individual whose identity is apparent, or can be reasonably ascertained, from that information or opinion. Personal information we may collect from you includes, without limitation, your name, address, email address, telephone number(s) and date of birth.
Uncle J's will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. If it is reasonable and practical to do so, Uncle J's will only collect personal information about you directly from you with your consent.
Uncle J's requires individuals to provide accurate, up-to-date and complete personal information at the time it is collected.
4. What does Uncle J's do with your personal information?
In addition to any purpose notified to you at the time of collection Uncle J's uses your personal information for the purposes of:
providing our services to you;
our internal management needs;
our marketing activities;
responding to any inquiries or comments that you submit to us;
any other purpose you have consented to; and
any use which is required or authorised by law.
5. Disclosure of personal information
Uncle J's may disclose your personal information:
to third-parties we ordinarily engage for the above purposes;
any person or entity to whom you have consented to Uncle J's disclosing your personal information to; and
any person or entity to whom we are required or authorised to disclose your personal information to in accordance with the law.
6. Access and Management
You may request access to your personal information in our customer account database, or seek correction of it, by contacting our customer service team. See section 9: Contact information.
Uncle J's may charge a reasonable fee that is not excessive to cover the charges of retrieving your personal information from our customer account database. Uncle J's will not charge you for making the request.
If you believe that Uncle J's holds personal information about you in our customer account database that is not accurate, complete, up-to-date, relevant or information that is misleading then you may request its amendment and Uncle J's will respond to your request within a reasonable time. Uncle J's will not charge you for correcting your personal information.
If Uncle J’s no longer needs your personal information for any the purposes set out in this policy, or as otherwise required by law, Uncle J’s will take such steps as are reasonable in the circumstances to destroy the information or to de-identify it.
Uncle J's will take reasonable steps to protect the personal information it holds from misuse, interference and loss and from unauthorised access, modification or disclosure.
7. Opting Out
At any time you may opt out of receiving direct marketing communications from us by email to firstname.lastname@example.org.
8. Cross-border disclosure
Uncle J's may transfer your personal information to a person who is in a foreign country to assist Uncle J's in providing you with the service that you have requested (e.g. hosting, database backups).
Uncle J's will take such steps as are reasonable in the circumstances to ensure that the information that is transferred to third parties located outside of Australia will not be held, used or disclosed by the recipient of the information in a manner that is inconsistent with the Australian Privacy Principles.
9. Contact information
If you require further information regarding this policy or wish to make a complaint about a breach of the APPs by Uncle J's, please contact us at email@example.com or send mail to: Attn: Privacy Officer, Uncle J's, PO Box 8405, Sunnybank QLD 4109. A senior member will review your complaint within 10 business days and respond to you in writing advising what action(s) Uncle J's will take as a result of your complaint.
10. Uncle J's website
When transmitting personal information from your computer to the Uncle J's website, you must keep in mind that the transmission of information over the Internet is not always completely secure or error-free. Other than liability that cannot lawfully be excluded, Uncle J's will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.
The Uncle J's website may use "cookies" to help personalise your online experience and save you time. You have the ability to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the website.
We offer a flat rate $10 AUD for handling and shipping service per each order. The shipping service is offered by standard parcel delivery within Australia via AusPost (https://auspost.com.au/) . You can track your item via https://auspost.com.au/mypost/track after receiving our dispatch email, which contains the tracking number of your delivery.
To initiate the return process, you must firstly notify Uncle J via email or our return 14 days of taking delivery of Your Product and request a return under this Policy. You must comply with the directions of Uncle J's staff in order to facilitate your return.
To qualify for an item return under this Policy, Products must must not be damaged in any way.
All products qualifies for a return under our 14 Day Money Back Guarantee, the store credit or refund provided will be the equal to the price of the Product being returned, less the initial delivery charges as per Your Order Confirmation email.
The 14 day period within which You are eligible to make a return under this Policy commences on the date that You accept delivery of Your Product. Where there is no proof of delivery, this date will be assumed to be 3 business days from the date of dispatch of the Product.
The Product must be returned to Uncle J's within 10 business days of Your request to return Your Product under this Policy.
You must return the Products for which You are seeking a store credit or refund at your own cost and You must comply with the directions for returning the Product that Uncle J's staff provide to You. The goods will remain your responsibility during transit until such time as they are received at the address as supplied by Uncle J's staff. Uncle J will accept no liability for any loss or damage which may occur during transit.
After receiving the returned Product, Uncle J will issue a store credit or refund as soon as is reasonably practicable and you will be provided with e-mail acknowledgement.
Uncle J reserves the right to make changes to this Returns Policy without notice.
Our Returns Policy includes, and does not seek to exclude or limit, the rights you have under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.